Taxpayer Liaison Officer

Ray Grisham

Taxpayer Liaison Officer
Brazos Central Appraisal District

Who Appoints the Tax Liaison Officer (TLO)?

The TLO is appointed by the Board of Directors (Board) of the Brazos Central Appraisal District (BCAD) and serves at the pleasure of the Board.

Duties of the TLO?

The TLO administers certain public access functions required by the Tax Code and is responsible for reviewing and responding to complaints that do not involve matters that may be protested under Section 41.41 of the Tax Code.
The TLO receives, compiles and forwards complaints, comments and suggestions
concerning ARB matters to the Comptroller’s office; along with delivering ARB applications received and providing clerical assistance to the local administrative district judge as part of the ARB selection process.

What happens to complaints?

The TLO reports to the Board on the status of all complaints filed with the Board at each meeting.

Additional Duties of the TLO

If a property owner wishes to address the Board, but does not speak English or Spanish and cannot bring their own interpreter, please notify the TLO in writing at least seven (7) days prior to the meeting. Arrangements will be made for an interpreter. If you have some handicap or disability that may prevent you from speaking to the Board, please notify the TLO in writing at least seven (7) days prior to the meeting. If you are unable to notify the TLO within seven days the district will attempt to make appropriate arrangements.

Contact Information
Monday - Friday 8:00 a.m. - 5:00 p.m.

Mailing Address Changes:
Customer Service Survey
In an effort to measure customer service in the appraisal district, we ask that you take a moment to fill out this survey. We will make every effort to contact you as soon as possible. Please note that certain times, such as May and June, may take a longer response time due to the increased number of calls and contacts we receive. Thank you for participating in our survey.
Sales Survey
If you have recently sold or purchased property in Brazos County, we would like to request your assistance in providing us with information. Below is a questionnaire about the sale of your property. It will be greatly appreciated if you will fill out this questionnaire and return it to us. If you have any questions, please contact our office.